Due to different definitions used in disaster-related literature, for the purpose of this Toolkit the main terms used are defined below. The full Glossary can also be downloaded in a .pdf format (see User Guide Section).
The way how people approach the views and knowledge of others and are receptive to new ideas. It also includes the willingness, and capability, to deal with conflicting information.
Openness to innovation: The willingness of disaster managers to use new information channels (e.g. social media) or alternative methods of disaster preparedness training (e.g. using serious games). The willingness of people to do the same, independently from technology acceptance (see below).
Technology acceptance: The ability and the willingness of people to use mobile phone apps and the Internet to inform themselves and their family/friends in case of a disaster. The ability and the willingness of people to use mobile phone apps to inform disaster managers of “signals” that could represent a potential alert.