This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 653748.
Recommendations for Policy Makers
Use cultural factors to improve the effectiveness of disaster communication
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, NGOs, Local authorities, Healthcare and emergency services, European Civil Protection Mechanism, UN and other international organisations, Entrepreneurs, National civil protection bodies, Media, National research bodies
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Develop guidelines for disaster practitioners that take into consideration the different needs of and approaches to different ethnical groups
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Prevention, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, Red Cross, NGOs, UN and other international organisations, Local authorities, Healthcare and emergency services
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Use local knowledge, collective memory and shared cultural values to improve disaster preparedness, response and recovery
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: Local authorities, Non-active citizens, Active citizens, National civil protection bodies, Healthcare and emergency services
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Develop culturally aware disaster preparedness and response training
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response
Types of Actors Concerned: Non-active citizens, Active citizens, National civil protection bodies, Healthcare and emergency services, NGOs
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Engage in activities and develop strategies aiming to improve trust between citizens and authorities
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Prevention, Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, Local authorities, National research bodies, Media, National civil protection bodies, Healthcare and emergency services
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Use trustworthy, widespread, multi-lingual, culturally appropriate and inclusive means of alerting the target population in case of disasters
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Prevention, Preparedness
Types of Actors Concerned: Non-active citizens, Active citizens, Media, Entrepreneurs
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Social media can be a useful alternative communication channel in all stages of disaster management
30.09.2018
Stakeholders: Policy Makers, Disaster Managers, Citizens
Disaster Phases: Prevention, Preparedness, Response, Recovery
Types of Actors Concerned: Media, Non-active citizens, Active citizens, Entrepreneurs, National research bodies
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
The use of new technologies (e.g. Bluetooth) can improve communication strategies in disaster management situations
30.09.2018
Stakeholders: Policy Makers, Disaster Managers, Citizens
Disaster Phases: Prevention, Preparedness, Response
Types of Actors Concerned: Non-active citizens, Active citizens, Entrepreneurs, Media
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Inform citizens about the risk they may face and about possible actions and measures, they can take to reduce vulnerability and better prepare themselves
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Prevention, Preparedness, Response
Types of Actors Concerned: Non-active citizens, Active citizens, National civil protection bodies, Healthcare and emergency services, Media, NGOs, Red Cross
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Prioritise protection of cultural heritage when preparing disaster management plans and procedures. Moreover, disasters managers should capitalize on tangible and intangible cultural heritage to assist communities in becoming more resilience
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Local authorities, Law enforcement agencies
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Limit cases of power abuse by protecting whistle-blowers and encouraging the formation of advocacy and/or pressure groups
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, NGOs, Law enforcement agencies, Media
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Develop risk assessments methodologies, which consider cultural factors, the manner in which people cognitively process information and which employ a gender perspective
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, National research bodies, Law enforcement agencies, UN and other international organisations
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Improve disaster management processes through better networking and cooperation between public and private actors and a better understanding of the role which each of these actors plays in the different disaster management stages
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, Entrepreneurs, Media, Government, NGOs, Military, Red Cross, Law enforcement agencies, UN and other international organisations, European Civil Protection Mechanism, National civil protection bodies, Local authorities, Healthcare and emergency services
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Employ an overarching rights-based approach in disaster policies and operations
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, Law enforcement agencies, UN and other international organisations, Media
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
When developing disaster management protocols and guidelines for citizens it is important to consider both the type of disaster and the cultural factors present in the targeted community
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, Law enforcement agencies, National research bodies, Local authorities, Government, Media
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Consider vulnerable groups when designing and implementing disaster response measures
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Response, Recovery
Types of Actors Concerned: Non-active citizens, National civil protection bodies, NGOs, Red Cross
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Empower vulnerable groups (i.e. children, elderly, and people with disabilities) by including them in disaster management decision-making and actions
30.09.2018
Stakeholders: Policy Makers, Disaster Managers, Citizens
Disaster Phases: Prevention, Preparedness, Response, Recovery
Types of Actors Concerned: Non-active citizens, Active citizens, Red Cross, NGOs
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Use new technologies, such as crowdsourcing to collect information from citizens, as a means to foster community engagement
30.09.2018
Stakeholders: Policy Makers, Disaster Managers, Citizens
Disaster Phases: Prevention, Preparedness
Types of Actors Concerned: NGOs, Local authorities, National research bodies, Non-active citizens, Active citizens
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Foster social connectedness and the development of a strong sense of community, as these encourage citizens to help each other in disaster situations
30.09.2018
Stakeholders: Policy Makers, Disaster Managers, Citizens
Disaster Phases: Prevention, Preparedness, Response
Types of Actors Concerned: Non-active citizens, Active citizens, Local authorities
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
Training programmes for citizens of all ages should be developed. These are necessary to increase citizens’ knowledge of and preparedness in case of disasters. The training activities should be organized on the basis of a training strategy and should take various forms, ranging from emergency drill to workshops
30.09.2018
Stakeholders: Policy Makers, Disaster Managers
Disaster Phases: Preparedness
Types of Actors Concerned: Non-active citizens, Active citizens, Local authorities, Government, NGOs, National civil protection bodies, Healthcare and emergency services
Hazards: Natural hazards, Man-made non-intentional hazards or emergency situations, Man-made intentional hazards
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